Information we collect
Information you choose to share may include your name, email address, WhatsApp number, organisation, delivery address, requested products and enquiry or order-request history. Basic technical and security records may also be generated when you use the website.
Please do not send health records, government identifiers or other information that is not needed for your enquiry.
How we use information
We use this information to answer enquiries, check availability and delivery serviceability, administer order requests, provide support, prevent misuse and meet accounting or legal obligations.
We do not sell personal information or use it for unrelated advertising without an appropriate basis or permission.
Service providers and external platforms
Information may be handled by service providers that support website hosting, communications, fulfilment, payments, accounting or security, only as reasonably needed for those services or legal compliance.
WhatsApp, Instagram and other linked services process information under their own privacy terms. Their services may involve processing outside India.
Retention and security
Records are kept only for as long as reasonably needed for the stated purpose, support, fraud prevention, disputes, accounting or legal obligations, after which they are deleted or anonymised where practicable.
We use reasonable safeguards, but no website or electronic communication method can be guaranteed completely secure.
Your choices and requests
You may ask to access, correct or erase personal information associated with your enquiry, or withdraw consent where processing depends on consent, subject to identity verification and applicable legal exceptions.
Email info@thepeptideco.in with the subject ‘Privacy request’. We will review and respond within the period required by applicable law.
Updates and contact
We may update this notice when our practices or legal obligations change. The version published on this page applies from its stated update date.
For privacy questions or grievances, email info@thepeptideco.in.